Task analysis (often
called activity analysis) studies how individual tasks are
carried out in relation to factors (including):
the length of
time to carry out the task,
the frequency
of the task,
the complexity
of the task,
how many people
are required to complete it,
the level of
skill/training required by the people,
the levels of
“manual”, “cerebral”, or other capabilities,
how “time
critical” or "time elastic" the task is,
elements of the
task which can be eliminated (and how) or how the time
taken can be reduced (and
how).
Output from a
cell, line or departmental task analysis will allow a comparison
between the "calculated" hours and the deployed hours within the
area.
Comparing the
output from a task analysis with that from a
productivity analysis,
will assist the company to plan deployment requirements in the
“future state” - in relation to changing business needs,
increased levels of automation, legal requirements etc.
An example
from a "picking and packing" operation in a warehouse is shown
in the chart to the right.
This illustrates
a comparison of the actual deployment - "what we did achieve in
the last year" - with the hours calculated from a task analysis
- "what we should have been able to achieve".
The potential
improvement shown here is equivalent to 18% across the year.
The solution
in this example was an annualised
hours scheme which enabled the deployment of employees
on a more flexible basis which matched the demand more
appropriately.

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Workforce Logistics Ltd 2010
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